PacRim Marketing Group's unique reservation solutions enables Japanese, Korean, Chinese, and English-speaking guests to make reservations in their own languages, providing a safe and comprehensive booking environment that leads to higher profitability for hotels. Learn about the features and benefits of our booking software below.
Built specifically to accommodate Asian double byte character sets, MyRez 5.0 is the only online reservation system available in Asian languages. Acting as the booking engine on a hotel’s website, the MyRez process can be broken down into 3 main steps:
Receiving English reservation and rate information from hotels
Displaying it to travelers in Japanese, Korean, Simplified Chinese, or Traditional Chinese
Returning the Asian language response from travelers back to the hotel in English
As a hotel revenue management tool, MyRez is proven to increase conversions and decrease cancellations.
Customizable platform to reflect a hotel’s website and brand essence
Responsive web design for smartphones, computers, and other digital devices
Pop-up calendars for easy date selection
Secure hosted SSL environment
Direct-connect integration or request-based option
Secure, PCI-compliant credit card processing
Auto-response HTML confirmation emails
Simplified navigation and booking through minimized scrolling and expanded views
Responds to special requests or questions in Asian languages through multilingual online concierge service
Drives guest loyalty through customizable emails, pre-stay welcome and post-stay thank you messages, and surveys
Shows lowest priced dates and availability at beginning of reservations process
Strengthens a hotel’s call to action with a countdown timer showing time left until promotional offers expire
Caters to specific needs of Asian travelers with forms designed based on cultural preferences and EFO (Entry Form Optimization) programming
Improves hotel analytics and data capture with clearer call-to-action buttons and customizable fields
Accommodates multiple rate plans and packages
Provides ability to promote optional items for up-selling and cross-selling
Makes recommendations to increase ADR and visitor spend
Allows hotel groups to promote multiple properties within a collection
Prince Waikiki
UNIQLO
‘Alohilani Resort Waikiki Beach
Ruths Chris Steak House Hawaii
The Ritz-Carlton Residences, Waikiki Beach
Tiffany & Co.